01
How to report an error
Prepare the exact page, statement, market and a reliable source. The contact page states whether a public intake channel is currently available.
Make the record better
Corrections policy
We correct factual errors visibly, explain meaningful changes and preserve the distinction between updated evidence and a changed editorial opinion.
02
What we change
Facts are corrected promptly; conclusions are re-evaluated when the new fact changes the decision.
03
What we do not remove
Accurate disclosures, drawbacks and safety context are not removed because a company dislikes them.
04
Update record
Substantial corrections include a date and short explanation on the affected page.
Provisional scoring framework
No total score can cancel a safety concern.
Play value25%Age fit20%Safety & design20%Durability15%Everyday use10%Value10%
Trust centre